Retail Maintenance Services

Are you tired of waiting to have your epos hardware fixed?

Comprehensive and Fast Retail Hardware Maintenance & Support for Ireland and UK

With TRC, you can trust that if a problem materializes, it will be easily and quickly addressed.

“TRC looks after 1,000’s of our sites in the UK and Ireland and has brought a single contract and efficient maintenance service to our customers”

– Rob Neill, TRC Client

TRC provides comprehensive hardware support to more than 1000 point of sale systems and hundreds of networks and peripherals across industries. TRC maintains over 6000 sites in the UK and 3000 sites in Ireland for a wide variety of customers. In Ireland, we are a Torex Plc Country partner and look after all of their tier-one retailers throughout Ireland.

We have twenty six engineers and project staff in Ireland and forty eight in the UK.

In Ireland, we have a central Dublin warehouse and break fix bench facilities as well as sub locations in Cork, Galway and Lisburn. This ensures that we are able to offer a guaranteed four-hour response time anywhere in Ireland.

In the UK we have access to a state of the art staging warehouse and hangering facility. We can manage setup all IMAC services and also full bench diagnostic and fixes.

Are you frustrated by customer service reps who brush you off and don’t understand your needs?

Dedicated Service Standards Manager to Manager Your Retail Hardware Support and Maintenance Needs

“TRC appreciates the pressing importance of getting our hardware up and running. If a till system goes down, we lose the ability to sell. It’s as simple as that. TRC makes sure that if something breaks down, it is fixed quickly and painlessly.” – TRC Client

TRC provides a dedicated service standards manager to handle each contract. We don’t operate call centres. We empower our staff to make rapid fix-based decisions to get your retail hardware running in top form quickly.

TRC is small enough to provide clients with individualized customer service, but we also have the bandwidth to do the job properly.

Your company deserves efficiency, attention, and the assurance that your hardware needs will be met.